Limited Warranty

Monnalisa Beverly Hills provides Limited Warranties on our products, which are applicable to the original buyer at the original delivery address. This Limited Warranty includes coverage against manufacturing defects for 1 year from the date of delivery. Monnalisa Beverly Hills's Limited Warranties do not apply to any conditions resulting from faulty care, misuse or expected wear. A manufacturing defect is defined, for the purpose of these Limited Warranties, as causing the product to be structurally unsound, faulty, or significantly altering the appearance of the product.

We will repair or replace, at our discretion, any part of the product or the entire product if it is deemed defective. In the event that you find yourself experiencing an issue with our guarantees, please reach out to us so we can make it right. We'll require photographs to properly evaluate the condition of the product.

Product & Material Specific Details, Exclusions & Conditions

When using or maintaining your product, please take care to follow the care instructions provided. Any modifications made by the customer, use of improper cleaning methods or treatments that damage the product invalidates the Monnalisa Beverly Hills Limited Warranty.

Our products are designed for long-term durability and use. It is normal for fabrics and materials to soften or show signs of regular use over time, but this should not be mistaken for an actual defect. As a result of regular use, products will conform to the user's usage patterns. This softening and natural wear process is typical for all materials and is not considered a manufacturing defect. Defects and abnormal loss of quality determined to not be caused by normal use are covered by this Limited Warranty.

These Limited Warranties do not cover any damage due to: